Ciat-Lonbarde stuck in customs

[dubchild]

Has anyone else ordered Ciat-Lonbarde from Patch Point and had their shipment stuck in US customs due to the Toxic Substance Control Act because of the wood?

[VirginiaKeith]

I did actually. They had to resend it. Took about an extra 3 weeks.

[dubchild]

Thanks for the info.
UPS already had me pay the brokerage fees and the package is sitting in a warehouse in Kentucky.
Did you have to get Patch Point to call?

I did actually. They had to resend it. Took about an extra 3 weeks.

[VirginiaKeith]

When it was in Kentucky there was nothing PP could really do, US customs called them so I’m assuming PP worked it out on their end. It was a bit maddening, as I bought the Coco, PB, Sid and Tet in one order. I just had to find my patience and accept that it was what it was. But it’s worth it. I’ve had them for 4 months now in my possession and I’m a “changed” man. Hang tight. You’ll get them and it will be glorious.

When they finally released them, customs called me asking: “what the heck are these?” And it led to a really funny conversation with them.

Good luck!

[ClausF]

When they finally released them, customs called me asking: “what the heck are these?” And it led to a really funny conversation with them.

Same here when I got them from the US a few years ago.

[VirginiaKeith]

I tried to explain to them as simply as I could and ending up saying that they were guitars.

[leftbracket]

I got a call from a rather confused UPS worker when my Deerhorn arrived in the States two years ago saying that I needed to fill out some paperwork related to that, but once I did that and payed the import tax things got back in motion quickly.

[dubchild]

Thanks everyone for chiming in!
I paid the customs fees 5 days ago and it is still in the warehouse and being scanned daily "in warehouse." I'll be patient.

[dubchild]

I guess Patch Point has dealt with this before. Kudos to them. Patch Point was always quick to answer my questions.
My Ciat-Lonbarde is now in Oakland and scheduled to be delivered tomorrow. Looking forward to a fun weekend!

[VirginiaKeith]

I guess Patch Point has dealt with this before. Kudos to them. Patch Point was always quick to answer my questions.
My Ciat-Lonbarde is now in Oakland and scheduled to be delivered tomorrow. Looking forward to a fun weekend!

Yes!!!! If you have any questions, DM me. We can set up a quick FaceTime and get you started. I’m in LA.

Happy for you!

[dubchild]

^ Thanks!!

[VirginiaKeith]

Did it come?

[ParliamentLite]

Hey y’all I just got the TSCA message from UPS. I emailed patch point but apparently it was flagged as possibly containing composite wood or mdf. C-L instruments use solid construction lumber correct?

[dubchild]

They are real wood and non-toxic. When you fill out the TSCA form, choose box "4".

Hey y’all I just got the TSCA message from UPS. I emailed patch point but apparently it was flagged as possibly containing composite wood or mdf. C-L instruments use solid construction lumber correct?

[dubchild]

Sorry, Yes, they arrived! I have not had a chance to play that much, yet. My kids went back to school this week, so been too busy.

Did it come?

[ParliamentLite]

Thanks! It was kind of a weird email to receive but I'm happy to report that it was pretty easy to deal with. Strangely I haven't been hit by any import duties yet. Hopefully they don't get mailed to my place of work!