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Contact Folktekteam - Resonant Garden

Dedicated forum for Folktek: Custom Electronic Instruments

Moderators: Kent, hifiveforhifi, hifiveforhifi, Kent

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giosci
Learning to Wiggle
Posts: 2
Joined: Thu Jun 09, 2022 9:29 am

Contact Folktekteam - Resonant Garden

Post by giosci »

folktek

hello together

i am almost a bit desperate...
i bought the resonant garden from folktek in advance. after a very long wait it arrived 1.5 years ago.
unfortunately there was a very loud noise from the beginning when just turning on the device, even more when dry/wet. so almost unusable.
so i contacted folktek and a lady called katie got in touch with me.
i tried a few things they told me from foltek, but nothing worked.
then they said i should probably send the resonant garden back so they can have a look at it.
unfortunately, contact with folktek has been impossible for more than a year now.
any emails from me are ignored and i get no reply.
I also tried on instagram with the private account of the owner, also no answer.
made a FB account to write there, also no answer.

is there anyone else here who has or had a similar problem as me?

can anyone help me here?

thank you
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julien
Common Wiggler
Posts: 224
Joined: Thu Mar 04, 2010 5:44 am
Location: France

Re: Contact Folktekteam - Resonant Garden

Post by julien »

Try to contact them via: customercare@folktek.com
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Lux A Turner
Super Deluxe Wiggler
Posts: 1145
Joined: Sat Aug 18, 2018 6:29 am
Location: Kent, UK

Re: Contact Folktekteam - Resonant Garden

Post by Lux A Turner »

giosci wrote: Thu Jun 09, 2022 9:33 am is there anyone else here who has or had a similar problem as me?
Yes - https://www.modwiggler.com/forum/viewtopic.php?t=241361


My Soundcloud - - - - - My Bandcamp - - - - - My Freesound - - - - - My Eurorack
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bcomnes
Common Wiggler
Posts: 248
Joined: Tue Jan 06, 2009 3:51 pm
Location: St George Utah
Contact:

Re: Contact Folktekteam - Resonant Garden

Post by bcomnes »

hey they just got bought by 3diosound.com, contact them and bark a lot
~~~~~~~~~~~~~~~~~~

Too Loud?

Too Bad
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giosci
Learning to Wiggle
Posts: 2
Joined: Thu Jun 09, 2022 9:29 am

Re: Contact Folktekteam - Resonant Garden

Post by giosci »

hey guys

thanks for your answers.

i will try contact both

❤️
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